Mission | Vision | Values

Who we are…

Founded in 1917, the Great Falls Clinic is the fourth oldest medical clinic west of the Mississippi. Originally based on the vision that quality healthcare need not be confined to large urban centers, our mission today is focused on becoming Montana’s healthcare choice. To accomplish our goal, we strive to assess and meet the needs of the 225,000 residents living in the seventeen north central Montana counties that we serve.

As a leader in the Great Falls medical delivery system, the Great Falls Clinic works hard as a team of providers to institute positive change for our patients throughout Montana. Recruiting and retaining the most contemporary physicians and employees requires the latest in technology development. We must utilize these available technologies to meet the needs of an aging population and create more value for the patients we serve. The combination of physicians and employees working together to improve patient care is our commitment and can be defined as “Team Care.” This means striving to constantly perform better services and to create more value for the people we serve.

The Great Falls Clinic is proud to be the largest independent group of physicians in Montana, but also understands that with that comes responsibility. Our responsibility as we continue to grow is to create more value for the patients we serve. One thing that will not change moving forward is that we will continue to have physicians and employees working together to bring the population of Montana the best healthcare possible. Our Great Falls Clinic team will continue to provide leadership in medicine through teamwork.

Our Mission

Through physician leadership, the Great Falls Clinic is dedicated to improving the health of the people we serve. Our healthcare team is committed to providing high quality care, comprehensive coordinated services, convenient timely access, and exceptional service with compassion.

Our Vision

The Great Falls Clinic will be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of: integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology.

Our Core Values

  • We exist for the patient.
  • Employees are our greatest asset.
  • We commit to excellence.
  • We encourage leadership through teamwork.
  • We promote professional growth and community stewardship.
  • Setting and achieving mission driven goals will determine success.

Our Daily Reminders

  • Act with integrity
  • Have a plan
  • Take ownership
  • Focus with passion
  • Show up and never quit
  • Do not blame or judge
  • Pitch in
  • Be big, not little
  • Laugh and celebrate
  • Be grateful

Meet Our Providers

Charles R. Wilson, MD, FACS

Ambulatory Surgery Center

General Surgery

Robotic Surgery

Pauline Conway, FNP

Endocrinology

Michael Ritchie, MD

Echocardiography

Heart Center

Have a question for us?

If you want to contact us about a medical concern or a prescription refill, the best way to do this is by phone 1-800-421-1649.

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