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Awards 2016 Women’s Choice Award America’s 100 Best Hospitals For Patient Experience

WCA_ABH_2016Great Falls Clinic Hospital Receives the 2016 Women’s Choice Award® as one of America’s 100 Best Hospitals for Patient Experience

May 1, 2016 – Great Falls Clinic Hospital has been announced as one of America’s 100 Best Hospital for Patient Experience by the Women’s Choice Award®, America’s trusted referral source for the best in healthcare. This evidence based designation is the only award that identifies the country’s best healthcare institutions based on Medicare data weighed according to the preference of women in a 2016 national survey of 1,000+ female respondents.

“Women are the Chief Medical Officer for the household, making upwards of 90% of all healthcare decisions. Considering she bears the responsibility of making these incredibly important decisions, the Women’s Choice Award offers a trusted solution by identifying the hospitals that have proven superior patient experience. Finally, a source that shares her values and priorities is available,” said Delia Passi, CEO and Founder of the Women’s Choice Award.

The list of award winners, including Great Falls Clinic Hospital, represents hospitals that create an extraordinary patient experience for women and their families by providing exceptional care.

“We are honored to be recognized and to receive this award. It is our promise to our patients to provide comprehensive, quality health care through caring, efficient, trusted, responsive and courteous service each and every day, with the number one goal of ensuring that our “Patient Comes First,” said Vicki Newmiller, CEO about earning the America’s 100 Best Hospitals for Patient Experience

The America’s 100 Best Hospitals scoring process is unique in that it is the only national list that focuses on what matters most to women when choosing a hospital. For 2016, the most important considerations were patient’s willingness to recommend, doctor and nurse communications, staff help, pain management, cleanliness and explanation of medications, in that order.

The qualification process begins with scores derived by the Centers for Medicare and Medicaid Services for each hospital in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) database. Our national survey of women determines which questions in the HCAHPS survey, completed by patients after discharge, are most important to them in determining their satisfaction with their hospital stay. A weight is given to each of the most important questions.

The responses to those questions, weighted accordingly, results in a numeric score for each hospital reporting valid HCAHPS data to the Centers for Medicare and Medicaid Services.  The scoring is totally objective and uniform. The best 100 scores in each of the four hospital bed size categories (less than 100 beds, 101-250 beds, 251-400 beds, and over 400 beds) determine the recipients of the America’s 100 Best Hospitals for Outstanding Patient Experience award.

For more information on the 2016 America’s 100 Best Hospitals for Patient Experience visit http://www.womenschoiceaward.com/awarded/best-hospitals/100s-best/

ABOUT GREAT FALLS CLINIC HOSPITAL

In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness—far from an urban center. Today, the Clinic is Montana’s largest independent group of physicians, providing the greater Great Falls area with a vast range of health services: diverse specialty medical clinics, a warm and caring hospital, a new emergency room, urgent care clinics, family practice, vision services, and a surgical center.

As a leader in the Great Falls medical delivery system, the Great Falls Clinic works hard as a team of providers to institute positive change for our patients throughout Montana. Recruiting and retaining the most contemporary physicians and employees requires the latest in technology development. We must utilize these available technologies to meet the needs of an aging population and create more value for the patients we serve. The combination of physicians and employees working together to improve patient care is our commitment and can be defined as “Team Care.” This means striving to constantly perform better services and to create more value for the people we serve.

The Great Falls Clinic is committed to improving the health and wellness of our community by providing the best healthcare possible. To schedule an appointment with a primary care provider or specialist, please call 406.454.2171.

ABOUT THE WOMEN’S CHOICE AWARD®

The Women’s Choice Award® is a trusted referral source, empowering women to make smart healthcare choices by identifying the country’s best healthcare institutions based on robust criteria that consider female patient satisfaction and clinical excellence. The Women’s Choice Award was recently honored as #1088 on the INC 5000 List of America’s Fastest-Growing Private Companies in 2015, as well as selected from more than 500 nominees for Florida Companies to Watch in 2015, a statewide program managed by GrowFL which celebrates the Florida’s top second stage companies.  Visit www.womenschoiceaward.com to learn more.

The information contained in this release is not permitted to be used in a non-press related context without the express prior written consent of the Women’s Choice Award.

Meet Our Providers

Kenneth D. Evans, AuD

Audiology

Otolaryngology

Pauline Conway, FNP

Endocrinology

Charles R. Wilson, MD, FACS

Ambulatory Surgery Center

General Surgery

Robotic Surgery

Michael Ritchie, MD

Echocardiography

Heart Center

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If you want to contact us about a medical concern or a prescription refill, the best way to do this is by phone 1-800-421-1649.

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