We are excited to announce we will be partnering with Phreesia to modernize our patient intake process! Phreesia goes live on Tuesday, May 31st in conjunction with Privia/Athena. Phreesia was named a 2022 Category Leader for Patient Intake Management and offers a comprehensive check-in experience for our patients.
Phreesia will allow patients the option to check in on their own device, both before their appointment and in the office. We ask you to encourage Mobile check-in as it will save both you and the patient time!
Here are some additional benefits of checking in via Phreesia’s Mobile solution:
· Mobile allows patients to check in 30% faster when using their own device in comparison to the PhreesiaPads
· Mobile is more convenient for the patient and allows them to check-in anywhere they have access to a smartphone, tablet, or computer
· Patients can make payments prior to their appointment
Common Questions and Answers
Q: What is Phreesia?A: Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.
Q: Why is Great Falls Clinic partnering with Phreesia?
A: Great Falls Clinic is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.
Q: Is the Phreesia system secure?
A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Great Falls Clinic related to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.
Q: Do we need to use the new system for every appointment?
A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.
Q: Do I need to download an app to do mobile check-in?
A: No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.
Q: What happens if I can’t finish my registration before the appointment?
A: That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.
Q: What if I have questions or feedback?
A: You can talk with any of our receptionists in the clinic, reach out through the Contact Us page on Great Falls Clinic or send a secure message through the Patient Portal.