Serving You Since 1917

New MEDITECH – My Clinic Care Patient Portal coming January 1st, 2020!

Patients and Families,

In an effort to improve access to your health information, the Great Falls Clinic is excited to announce we will be transitioning to a new medical record system, Meditech Expanse, over the next several months.

When the transition to our new medical record is complete, a new Meditech – My Clinic Care patient portal will be available with the features you are already accustomed to, including the following:

• View and request appointments
• Review test results
• View personal health information
• Browse health facts and information
• Review your billing statement and balance
• Request prescription refills from Great Falls Clinic physicians
• Send secure messages to Great Falls Clinic physicians
• Available online 24/7, including an updated portal mobile app.

You can enroll for the new Meditech – My Clinic Care patient portal beginning January 1, 2020. Enrollment information for the portal and mobile app is available here: gfclinic.com/patient-resources/my-clinic-care-patient-portal

We want you to know your historical patient portal information in our current system, Athena, is still available but will be view only until access ends on February 28, 2020. Before February 28, 2020 you can download your complete medical record to a PDF by visiting the Health Records link under the My Health category tab. More information about downloading your records to a PDF is available here: gfclinic.com/patient-resources/my-clinic-care-patient-portal

Patients DO NOT have to export their Athena medical records if they do not want to – they will not be transferred over to the new Meditech portal but printed versions are ALWAYS available by requesting through the Medical Records department located at 1400 29th Street S, on the lower level. If you have any questions, please call (406) 771-3031.

Patient care and satisfaction remain our top priorities.

During this transition, if you have any concerns regarding the patient portal, please reach us at PatientPortal.Support@gfclinic.com or by phone (406) 771-3031 and our team will assist you in getting the support you need.

For insurance changes, patient balances, and any billing related questions, you can reach out to our billing team by phone at (406) 454-2171.

We want to thank you for your patience during this transition. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for entrusting us with your care!